1 Q: How to contact you?
Anything urgent, Please fine us on WhatsApp directly.
2 Q: Does Baiyixuan Art have an affiliate program?
Yes, we do have. If you need to be our drop ship partner and wholesale partner.
Let us know about your affiliate Plan.
3 Q: Is your paintings or prints?
We are selling both handmade oil painting and print.
Please remember to point out the paintings you prefer to order, When you write inquiries.
4 Q: Could your artists make sign on the painting?
It should be based on client demand. If they ask us do it, we will.
If client haven't mark it, we usually don't make any sign.
5 Q: Can you paint painting by my photograph?
Yes, we can. Just send us the photographs. And let me know the details you need.
6 Q: What is your MOQ?
Sample order as per your requirement.
As to the formal order, that depends on the shipping way, if you choose your shipping agent or air express, the minimum order is as per your requirement. If you choose the sea transportation, the MOQ is 200 sets
7 Q How about Packing?
A) Paintings without frame: Roll with tube
B) Paintings with frame/stretcher bar: Packing with Shrink Film, Protect Paper Corner, then carton packaging, one carton per set, then mark with your company Logo.
C) Customized packing way is welcome
8 Q: How will you ship paintings? How long it will take?
Small order, Less than 200 pieces, Will be send by EMS, Fedex, DHL or UPS. Just need 7-9 days.
Bulk order would send by sea, it should be in 45 days.
9 Q: Do I need to pay the shipping fees?
Normally, shipping fees should be paid by you.
If you are a wholesale buyer. And the order is bulk, we suggest to send paintings by sea.
10 Q: Since painting charge freight, does It cover custom tax?
Most purchases, local customs or taxes is the customer's responsibility.
In our experience that 99.5% paintings arrive your home without tax.
11 Q: How can I pay for my painting?
T/T, West Union, Paypal and so on.
Any new question, feel free write to me!